How Do I Check My Dillard’s Gift Card Balance? [Updated April 2023]

If you’re the lucky recipient of a Dillard’s gift card, you might be wondering how to check your balance. Fortunately, checking your balance is a simple process that can be done either online, in-store, or over the phone.

In this post, we’ll take a closer look at each method and provide step-by-step instructions to help you check your Dillard’s gift card balance.

Method 1: Check Dillard’s Gift Card Balance Online

The easiest way to check your Dillard’s gift card balance is by going online. Follow these simple steps to check your balance online:

Step 1: Visit Dillard’s official website

Go to Dillard’s official website at www.dillards.com. Once you’re on the website, navigate to the bottom of the page and click on the “Gift Cards” link located under the “Customer Service” section.

Step 2: Click on “Check Your Balance”

Once you’re on the Gift Card page, click on the “Check Your Balance” link. This will redirect you to the Gift Card Balance Check page.

Step 3: Enter Your Gift Card Information

On the Gift Card Balance Check page, enter your 19-digit gift card number and the 4-digit PIN number located on the back of the card. Then, click the “Check Balance” button.

Step 4: Review Your Gift Card Balance

After clicking the “Check Balance” button, you will be redirected to a new page showing your Dillard’s gift card balance. You can also view your transaction history, if applicable.

Method 2: Check Dillard’s Gift Card Balance In-Store

dillard's store

If you prefer to check your Dillard’s gift card balance in-person, you can do so by visiting any Dillard’s store.

Here’s how:

Step 1: Locate Your Nearest Dillard’s Store

Use the Dillard’s store locator tool on the company’s official website to find the nearest Dillard’s store to you.

Step 2: Bring Your Gift Card to the Store

Bring your Dillard’s gift card to the store and ask a sales associate to check your balance.

Step 3: Review Your Gift Card Balance

The sales associate will scan your gift card and let you know your current balance.

Method 3: Check Dillard’s Gift Card Balance Over the Phone

If you’d like to check your Dillard’s gift card balance over the phone, follow these simple steps:

Step 1: Gather Your Gift Card Information

Get your gift card number and the 4-digit PIN number located on the back of your card.

Step 2: Call Dillard’s Customer Service

Call Dillard’s customer service at 1-800-345-5273 and select the gift card option from the automated menu.

Step 3: Enter Your Gift Card Information

Follow the prompts to enter your gift card number and PIN number when prompted.

Step 4: Review Your Gift Card Balance

Once you’ve entered your gift card information, you will be informed of your current Dillard’s gift card balance.

Do Dillard’s Gift Cards Expire?

Do Dillard’s Gift Cards Expire?

No, Dillard’s gift cards do not expire. This means that you can use your gift card at any time to make purchases at Dillard’s, either in-store or online.

However, it’s important to note that some states have laws that require gift cards to be redeemable for cash after a certain period of time, usually five years. Therefore, if your gift card has been unused for several years, you may want to check with Dillard’s customer service to confirm its value.

Can I Use a Dillard’s Gift Card Anywhere Else?

No, Dillard’s gift cards can only be used to make purchases at Dillard’s stores or on the company’s website. They cannot be used at other retailers, restaurants, or businesses. However, you can use a Dillard’s credit card to make purchases at other retailers where credit cards are accepted.

It’s important to note that if you return an item purchased with a Dillard’s gift card, you will receive a refund in the form of a new gift card.

Conclusion

Checking your Dillard’s gift card balance is a simple process that can be done online, in-store, or over the phone. By following the steps outlined in this post, you can easily check your balance and ensure you have enough funds to make your next purchase at Dillard’s.

Scroll to Top